Boutique Hotel Kolbeck

Front desk check- in was WELCOMING! We did not expect an early check-in but he offered it to us. Yay! Organic Authentic Family vibe which we prefer. Thankful.

The main reasons for booking the hotel were 1) the location and 2) Air-conditioning. Both have lived up to the expectations. We loved the location - only a few min from Vienna Central Station (Wien Hauptbahnhof), the metro station and the tram station. It was also close to the Main Street where you can find several supermarkets and some good eateries. The Italian restaurant just below the hotel was amazing good - authentic and friendly staff. Helpful staff

When we arrived, we noticed that one large towel was missing. It was also a little frustrating that the bath tap was not functioning properly, as it took some time and effort to turn it on. The hand wash dispenser had not been refilled either.

Beautiful boutique hotel close to the Hauptbahnhof, with a great restaurant and excellent breakfast. Nice room, with a nice shower. Everything was new and tidy. I could safely store my bike in their courtyard.

I didn't have a nightstand next to my bed to put my phone (also my alarm clock) on and charge it, and the small table in the room was also on the small side.

Camera silenziosa

Prima del mio arrivo ho ricevuto almeno 5 mail per fare il check-in in anticipo (per farlo serve caricare il proprio documento online, ecc) per velocizzare l’accoglienza. L’ho trovato molto insistente. Se uno lo vuole fare lo fa, altrimenti si fa di persona al momento dell’arrivo, non c’e’ bisogno di mandare 5 richieste. Alla fine l’ho fatto, ma quando sono arrivata all’hotel, alla reception non c’era nessuno, ho aspettato 15 minuti e ho chiesto due volte ai camerieri del ristorante annesso se potessero chiamare l’addetto. Quindi l’accoglienza non e’ poi stata tanto veloce... Camera molto piccola, con un letto singolo e un tavolino minuscolo.