Bed was comfortable, nice pillows, good space for those in need of assessable features

Required to allow them to make copy of my driving license and they had to refer to their cheat sheet to see if they could accept my card and there was a picture of my company's logo etc as accepted. (Booking never has a problem.) Their machine computer was not working correctly and my card wouldn't work. I even called my card company to see if there was an issue with my card (I had no balance and had thousands available. Nothing wrong with my card. All the time the desk clerk was yammering about use a different card..so I let him speak with my credit card personnel while on speaker!) Finally gave up and used a different card and it worked. I didn't like the amount of "hold", in addition to what I paid. The clerk couldn't tell me when they would remove the hold..as in 24-48 hours or ? He acted like it could be a L-O-N-G time! I don't appreciate having problems with their credit card issue (afterward I used it successfully at other hotel...no problem and for gas no problem.) Booking needs to make customers aware of these requirements of I.D. copying and possible credit card malfunction and to tell hotel that their check-in policies are unacceptable and they need to take holds off within 24-48 hours and give a copy of that policy to the customer!

Being charged a $50 incidentals charge that is supposed to be refunded at check out. Had to email to get refund.

Easy to locate, food within walking distance. Lots of areas for my dog to potty.

Nothing… it was great

Great breakfast and good location. Night staff very

Heater was not working

The person at the front desk was helpful at check-in. The bed was comfortable. The hotel was clean.

We called the front desk at about 1230 to 1 AM because of the noise from other rooms, which continued intermittently throughout the night with people yelling and talking loudly. Probably got about four hours of sleep. There was only one roll of toilet paper that was almost gone. There was not much food for breakfast and it was only 7:30 AM. Also, be sure to request a room on the north side of the building… The southside is right next to a busy highway and you can hear every car that goes by all night long.

Peace of mind

The ants where terrible they where very bad n the bed on tables got all in my food ughh crawl in my face

The staff was amazing and kind. Front desk was awesome, especially Jensen

Noise from the interstate

It was nice to be in a room that wasn't cramped, the decor didn't try to fill every space with something. I had room to move around without dodging furniture that I wasn't going to use. The shower was relaxing, plenty of pressure.

Not really the motel staff's fault, but a dog was left alone in a room on the same floor I was on. The dog fussed and made a racket for well over four hours.