Location is great! Facilities were clean

The apartment did not have enough kitchen utensils.

Ambience, Customer Service and Location

Nothing

There was no hot water in the shower

The location. It’s located within the GTC residential complex in Westlands. Very well secured, close to the city, walkable distances, easy to access nearby malls, restaurants, etc. There’s a very nice outdoor pool and gym, Gardens are very well maintained. You get a nice view of the city.

There was no hot water during my stay. The bathroom door is awkwardly placed such that one has to enter it sideways. It’s almost as though the door is placed on the wrong side or it shouldn’t be there in the first place.The beddings and towels had stains. The bedroom could use more airing to remove the musty smells. The keycard had been left with security guard but there was no clear instructions on how to open the apartment door. I almost locked myself out as I kept swiping the card in the wrong spot only to find out after several attempts that I was supposed to put a code instead of swiping the card at the door. It would have been helpful for the host to provide directions on how to access other facilities like the gym& spa that were located in a separate building. Thankfully the security guards and the maintenance crew were helpful in providing directions.