We arrived around 5:30pm (check in was noted to be at 3:00pm) just to be told our room was still being serviced and no other rooms were available to get us into at that time. No verbal apology or anything. It would have been appreciated if we were offered to leave our bags as we had evening plans and wouldn’t be done until later that night, but okay. We arrive back to the hotel around 11:00pm and are locked out since we didn’t have a room key (since we obviously hadn’t been given our room). Good safety measure but was definitely annoying at the time. Went to the front desk to check in and the host seemed less than friendly. My husband mentioned we were here earlier and our room wasn’t ready on time and all the host had to say was, “Oh.” It’s little guest relations things like “I’m so sorry for that inconvenience” that make issues like that blow over, but it’s easy to say we all went to bed pretty irritated. Other than our interactions, the hotel itself was nice. I just wish our staff experience was different.

The ac was broken. It was hot, very uncomfortable

We love Home 2 Suites and are always pleased with the comfort and feel of a home away from home. We had the most beautiful view from the 4th floor. Fabulous accommodations. Hugo was very helpful and conscientious worker!

Staff were very friendly! Love the gym area!

New hotel in a great location. The rooms are huge with lots of space, fridge & microwave. Perfect for families. We enjoyed our stay.

Great location, many shopping centers nearby, and hotel is extremely CLEAN!!!! However, the sofa with it's mattress is not very good. Other than that, overall is great!

Such a nice hotel and a very clean place as well!

Nice place