Hostal Casa de Ana

Dobra lokalizacja, blisko dworca autobusowego, na czym szczególnie nam zależało. Hotel bez problemu umożliwił późny check-in, a następnego dnia mogliśmy również bezpłatnie przechować bagaże. Pokój był dość mały i miał widok na ceglaną ścianę, jednak ponieważ spędziliśmy tam tylko jedną noc, nie stanowiło to dla nas większego problemu.

Zarówno w umywalce, jak i w toalecie nie było bieżącej wody. Brak wody w umywalce był jeszcze do zaakceptowania, choć mycie rąk i zębów pod prysznicem nie należało do najłatwiejszych. Znacznie większym problemem była niesprawna toaleta – aby ją spłukać, konieczne było ręczne dolewanie wody do zbiornika Pod prysznicem nie dało się wyregulować temperatury wody - leciała praktycznie wrząca woda. W pokoju brakowało gniazdek. Jedyne dostępne, było zajęte przez telewizor.

They allowed us to store our bags for the day before our overnight bus. The bedroom was comfortable and good bathroom/shower pressure.

The check in process didn’t seem very proper / no one really addressed us when we first arrived. We also had to pay in cash despite wanting to pay by card with the 5% surcharge expected. Our view from our bedroom window was a brick wall.

I liked the position of the property and the staff were very helpful and accommodating. The rooms were very secure. Julio (WhatsApp +51 975 774 292) was an exceptional tour guide. Very knowledgable and flexible with his timings. I was so engaged with his tour I stayed another day so I could do more

You don’t get a key to the front door so you have to ring and wait. Usually fine but at one point I was sat on the doorstep for 15mins until the neighbour came and yelled for someone to let me in. In the 1st room I stayed in the fan didn’t work and there was one plug in the whole room.

The bed was very comfortable and hot water aplenty!

The ceiling fan was broken and the street outside was very noisy and neither of the two blinds functioned properly. However the real problem was the manager. With all of the warmth of a prison guard she tried to make us pay the current exchange rate (more expensive of course) instead of the price we booked. After some back and forth she acquiesced and the bill was settled. The place in general with a few minor upgrades like a hot water kettle and tea in the lobby and some paint other than beige could be a nice place. Instead it comes off like a Soviet era eastern European holding cell.