Overall positive experience, but communication was delayed. Didn’t respond to call and voice message. Use the app and expect to wait a few hours for a response.

Mystic woodlands lodge is beautiful cabin very quiet love the peaceful area we saw baby deerRight outside the front beautiful always happy to come back every year with my family Mad Jack's mountain top bbq best place for lunch or even if you hungry delicious ,near bye trials awsome.

The cabin was beautiful, very quiet and peaceful, some of the written rules on the fridge conflict with some of the rules that were e-mailed by owner, no big problem, just an oversight. Deserves a 5.

I was a little nervous to rent someone else’s home at first. They made this entire process as smooth as possible. I knew what to expect from the beginning. This property is as gorgeous as the pictures. They had lots of amenities to make this experience very family oriented. My only bit of advice for the next renters is to take a screenshot of the internet password and door lock code prior to going to the house. When we pulled up, I thought I would be able to open my messages to retrieve the information but without internet access then I wasn’t able to. I had to drive into Cloudcroft so that I could get internet to retrieve the information. So silly on my part but I didn’t think about that until it was too late. This was an amazing experience and I would highly recommend this property!!