Amazing flat in central location! The check-in process was easy, the person kind and polite. The flat itself is clean, well decorated and very functional. The entrance has a coat hanger and mirror, place for shoes. The bed is very comfortable (I am picky). There is a dedicated study area, the bathroom and shower is spacious, with shelves under the sink and a cupboard behind the mirror. The kitchen is well equipped (good amount of dished, coffee machine, and provision of coffee capsules, tea and sugar, dishwasher & washing machine tablets, sponge/soap). The whole flat feels very airy with its huge windows with (fully functioning - unlike the other review) blinds that you can operate at the press of a button. There are 'thinner" blind to block out immediate view and sun and black-out blinds (which keep the flat nice and dark). Of course, the highlights are the amazing balcony (very cosy and comfortable) and the central location. I have stayed in other places close by in central London and the noise was just unbearable. This flat is very quiet, in a secure building with porter, well lit access at night). You are minutes from Soho, Covent Garden, Oxford Circus etc Check-out was a breeze, the key pick-up/drop-off point is very very close by (cross the road you are there). The one improvement that could be made is to keep the wardrobes a little emptier/put items that stay in the flat together to allow more place to pack clothes (although there was plenty of packing space)