Our owners had a few problems with the lodge which were eventually were resolved except for the dishwasher which they said just need salt and blue rinse but coming up with same error E4. TV hdmi input had been pushed in by previous users so unable to plug in fire stick, said they had no other TV's to replace it with.There were two free dogs toys in the lodge for us to play with.And were supplied with towels for the humans.The park and club house is dog friendly apart from two dining areas with plenty of dog walks. We had a lovely walks in the woods and to cheddar reservoir and axbridge (nice dog friendly pubs), you can also walk to cheddar gorge via the strawberry line.The humans went for a nice swim in the pool. And took us to Brean to the dog friendly beach. We enjoyed Cheddar gorge caves as they are dog friendly but wookey hole caves are not. Would woofld stay here again. Paddy(Springer spaniel) & Kenny (Cocker Spaniel)

Clean, everything you need provided for in terms of bedding, kitchen and lounge. Great TV reception. Tv’s in all bedrooms.

Good holiday and going in the summer

We had stayed here before. Nice area and not too far for my elderly parents. A little treat with a hot tub. Well that’s what we booked and paid for in the description and the blurb also the pictures(there is a disclaimer as all the pictures show a hot tub! Be careful!) On checking something directly with your partners hoseasons told no we didn’t have a hot tub??? But we could pay another £450 for one, as there was still one available??? Or take it up with Expedia who took the booking. After many hours at this point talking to chatbots and going round in circles spoke to some various call centre people who kept going back to hoseasons who said the same thing. Expdias partner admitted they had made a mistake in the wording of the listing. But still would not allow us to take the unit we had seen and paid for. I was given the option to cancel and lose 95% of the cost initially. But the trip was already only two days away so felt we had to take the risk of one without hot tub. The lodge / caravan was close to pool which was good. Albeit the times reduced the day we arrived? The lodge was not upto a very good standard, all plates and cutlery were needing another clean. Damaged and missing front blinds. Damaged and broken kitchen blind. Carpet stains and dirt inside sofa was not good. After the complete stressful faff over the booking could not be bothered to complain. All in all feel very let down by Expedia and hoseason who run this site. But staff were very good.