El personal super amable, la comida muy buena, habitaciones muy grandes y confortables, con balcón, tienes varios restaurantes para poder elegir.

The breakfast was very good.

Food prices so over the top and reception makes thing confusing when checking in about a deposit.

Location great and the room is large. Many choices of food eventhough not all the food is great.

Some staff need more smile when give services in receptionist and restaurant. Hopefull the staff in restaurant can give more information regarding table available is smoking area or not because not all people like in smoking area. But after that, the staff really helpful to look for tables in non-smoking area. Free parking registration process is not working smoothly. We already inform when check in and write in the form our license plat as request, but when check out and want to leave, cannot be process by the parking staff because it is not registered in system. So I need to back to receptionist to inform again and registered. And it seems another customer also have some issues.

Very poor cleaning and room makeup. Soap and tea not refreshed daily.

No mantainance of property

Good Breakfast, good location near Expo center, friendly staff

I really love this hotel! It's really a 5 star hotel listed as a 4. It's situated on a lake, surrounded by mansions, so it feels like a resort. They go the extra mile with a full gym, beautiful outdoor pool, large grounds with tennis courts, playground and zoo even horses on the weekend, and mini golf, bicycles to loan. The rooms are beautiful. It's a very classy place. The breakfast is terrific. The restaurants, and for me especially the Korean restaurant on the first floor is amazing! This hotel was a great discovery for me. And the management, the gracious Miss Nina, and her staff, were very kind. I attribute my success in Jakarta to this excellent abode in the middle of Jakarta.

What I didn't like,... was leaving this hotel and going back to the real world.

Check out

Breakfast worst

The room is spacious and clean with comfortable beds. There is sauna, swimming pool and kids playzone, so its perfect for family vacation. It has a good view of Sunter Lake and the city, and is close to numerous restaurants and stores. The personals are very friendly and helpful.

None.