Section L Hamamatsucho

Central location, clean

Self checking was confusing

Clean and well equipped

No reception after 10pm

The location and transport links are honestly unbeatable. Ginza is only two subway stops away, and Haneda Airport can be reached in around 18 minutes — it really couldn’t be more convenient. The room itself was also extremely well equipped, with a fridge and, best of all, a washer-dryer. This was an absolute lifesaver, especially when visiting Tokyo in the summer! Every member of staff we met was incredibly friendly, welcoming and helpful throughout our stay. I really can’t fault this hotel. Fantastic location, great facilities and lovely staff. I will definitely stay here again next time I’m in Tokyo!

N/A

location of the property is good. the shopping area is a medium-short walk away. the room and bathroom were clean.

the exterior of this property was a big letdown. it looked like the back of a utility building. coupled with the fact that the street in which this is located is like a back street, we didnt look forward to coming back in the evenings. the balcony looked out over a similar depressing building, so we didnt want to draw the curtains apart either. the rooms were small -- there was barely any space between the end of the bed and the wall -- maybe 12inches? the paint of the door handle had come off, the wall just outside the unit was dirty. i had booked this looking forward to using the washing machine, but there were no instructions in english. there was a qr code which gave us instructions for all appliances in the room -- have you ever tried to run a washing machine cycle looking at the instructions on your phone? not easy :) so i didnt run the machine either. we had booked this for 3 nights, but after spending one night here, we booked another hotel for the next night, this time in ginza. Probably this is best for couples looking for a long stay in tokyo. we are a family with 2 teenage children. this wasnt for us, unfortunately.