Location was good, nice walk into town. The property was spacious with a lovely terrace area off of each room. Air con in all rooms and comfy beds. The shower was powerful, everything in the apartment was clean and the host was easy to each and very helpful. Has everything you need for a lovely trip, about 15/20 minute stroll to the local food shop and also the locals market if you like fresh food to have in the apartment.

Unfortunately one of the bedrooms did not have a curtain as it had previously fallen down and the host wasn't able to repair it while we were there so had to make shift a cover to keep the sun out. The bedroom with the double bed had very little in the way of clothing storage so we had to use the the twin room which wasn't ideal. It would be good to have a sheet/book on the do's and don'ts ie do we recycle the rubbish, wifi code, if there are any quirks we should know about for example we had 1 issue with the hot water easily solved by messaging the host but would have been nice not to bother him, also the gas hob was a little temperamental. The main thing i would highlight is it is a lot of stairs so if you have anyone in your group that may struggle please keep this in mind.

Location was excellent if you are happy to do a bit of walking. Overall the facilities were great. One of the best features is the roof terrace. Some one met us on site to open up and provide a tour of the property.

There was no information or guidance for any of the appliances etc. The TV did not work, which was reported but was not acted upon. No hoover or floor brushes for keeping things tidy.

The location (close to all the tourist sites), the equipment of the flat, and the view were all good

The cleaning could have been more thorough

It's a good-sized apartment with plenty of space for two people. It is well equipped with pretty much everything you need for a comfortable stay. There are lovely balconies on each side, and the bedrooms have beautiful views over the green neighborhood. You can see the Dome from the terrace adjacent to the kitchen and living room. We enjoyed drinking our coffee on a different balcony each morning. :) Although somewhat outside the touristy areas, which we loved, it is in a historic neighborhood within walking distance to the city centre and most attractions. I think public transportation is nearby, on the main street, but since we prefer walking, we didn't bother to check. We walked everywhere! It took us about 20 minutes to reach Ponte Vecchio, 20 - 30 minutes to get to the Uffizi Galleries, and maybe 30 - 40 minutes to reach Piazza del Duomo. Also, on foot, it's about 40 minutes to the train station. It is super close to Piazzale Michelangelo, famous for its belvedere spot. Although it seems there is nothing around but residential buildings, as you turn right from the building entrance and reach the main street, if you keep straight ahead after you cross the street, you can find a Carrefour Express in about 600 m. A coffee shop with a lovely terrace is also around the corner, on the street behind the buildings in front. Good communication with the hosts; they were responsive and supportive when needed.

It took us a while and several phone calls to figure out how to have hot water running. The tap in the shower is reversed (cold is hot and hot is cold), which didn't take a degree to figure out; however, the water heater seemed to have a mind of its own and kept on stopping, sending down jets of cold water. Brrr! On arrival, we were told that if that happened, we should switch it off and then switch it on again. It didn't do the trick, though, and it kept on stopping. After several attempts, it looked like the real trick was to turn the water on hot to the maximum (remember cold is hot and hot is cold), let it run until hot, then slowly (very slowly) adjust to optimal temperature. This way, the water heater stayed on for the duration of your shower. It could be because the water heater was on gas, not electric. I am not sure, but it makes for a funny story now. Remember that time in Florence? :)))