Zostel Shillong

Clean and staff behavior.

NA

Place is clean and comfortable. Good food.

Not as good as it is in the pictures. Though the room met the expectations, outside pics paint a slightly better picture than the reality.

The staff is extremely warm. There is a 24x7 geyser. The rooms are cleaned on a daily basis. The staff is extremely warm and friendly.

The food. The indulgence into activities.

They gave us a driver who was kind and helped us in traveling around.

They made us wait to clean the dorm but still didn’t clean it before our entry. Even the washrooms were dirty. When I was sleeping on the upper bed of the dorm, I could clearly see spider web. Besides, they gave the keys of two lockers to another girl with whom Jahnabi was sharing her dorm. This caused problem for Jahnabi as she has kept her luggage in the locker but the other girl locked it. We waited in the cafeteria for too long for simple food items. And they hardly clean that area. Leftover foods were on the table so they were a lot of houseflies. There wasn’t drinking water at 7am in the morning. Overall, we felt like they have lesser number of staff than necessary so it was causing problem everywhere. We could hardly find anyone in the reception to ask or complain about something which wasted a lot of time of ours.