The meals were delicious and the view of the mountains at breakfast was magical. The staff was very kind and helpful throughout our stay.

We had two different types of western-style rooms (Budget Room and Room with Hotaka Mountain/River view) during our 3 night stay. Definitely worth paying extra for a room with view, but overall it's a bit pricey. Public area and room interior is nicely decorated in modern Japanese style. Buffet breakfasts were satisfactory. We had different French course dinners for three nights and they were exceptional for such a remote location! Staff are friendly. Great location as it's at end of Kappa-bashi and view from hotel terrace or room of Hotaka Mountain range is simply breathtaking.

Hotel seems to have updated most rooms but bathroom in our better/expensive room is not yet remodeled. There is uneven ceiling inside shower and my husband hit his head at it. Sink needs to be replaced with a lever faucet.

Proximity to Bus terminal (5-10mins). Shops and restaurants are just few steps away. Friendly and attentive staff. Public bath was great after a day of hiking.

The restaurant serves western food for dinner. I have a preference for Asian food. On the 3rd night, I wasn't very interested in dinner.

Location

Onsen

Just in front of the kappa bridge

The parking lot view from the room

The hotel has a very nice restaurant and a convenience store/souvenir shop. It's very easy to get extra warm clothes and food there. The staff is friendly and helpful.

There was nothing negative about my stay.

From the room, to the view, to the food - this hotel is easily one of my top 5 hotel experiences! It was pricey, but given the "boutique" nature of Kamikochi, it was expected. I highly suggest the balcony room. The view was absolutely amazing.