Pinehill Suites

Hotel location, cleanliness

Don't have a ceiling Fan, water heaters are not fast, shampoo is not provided, wash basin water is so hot

The room is very spacious. The view is beautiful. It is centrally located. The staff are very warm. It’s best for families, safe and privacy is not an issue.

The room cleaning can happen on a daily basis. Heater facility can make the stay more comfortable.

We booked 2 apartments for 4 days and the apartments were functional and aesthetic.. hot water geyser in the bathrooms was a big plus! Nights in March are pretty cold so would recommend travellers to consider packing socks and a light sweater when you travel in March. The property is well maintained and the reception manager Mr Charles and assistants Mr Murugan and Mr Saleem were very courteous and helpful.. Mr Charles even went out of his way to help get medicine for my son when he came down with a fever towards the end of our trip. One flat is adequate space for 2 adults and 1 child. The kitchenette features a kettle and they also provide Bisleri water with your room. Plates and spoons can be availed on request. This hotel is also easily accessed on Zomato and swiggy so no worries ordering lunch or dinner (make sure you do before 9.30 pm!) You also have options to order breakfast from the hotel itself for a reasonable rate of 80 rs per person. Special thanks also to our guide Mr Padmaraj who drove us around and showed us all the spots around Ooty and Coonoor. Overall a great stay.

The property sits on an incline so it can be a bit taxing to walk to the nearby shops since you end up panting for breath by the time you get back... But that can't be helped. Nothing negative really.

They dont have a restuarent in there, but they arrange the food and service at room with good food and rate.

cleanliness of the bedsheet and bath towels where bad, we have booked apartment with 2 rooms, only 1 bathroom had the geyser, other bathroom is server hot water in morning and evening only, they have not informed us this before. Parking is also very difficult