Great View , property was nice I Recommend to the folks managing the listing (Evolve) to improve proactive communication - needed to contact them to get check in info - never heard from them until I reached out - but overall nice stay

Condo was clean. View is beautiful and amenitites were great. We had to contact the host because she forgot to send us the code to get into the condo itself. After 3 attempts she replied.

Nice condo - attractive decor, good view of the lake, nice that it allowed a pet - but needs a little maintenance TLC (gas fireplace didn’t work, broken toilet paper holder in the bathroom whose door doesn’t fully close, several burned out light bulbs.) Biggest problem was check in - the code to get in the building didn't work. Neither the "client contact" nor the owner responded to emails or phone calls. We called Evolve, who manages the reservations. We were advised to give them an hour to get an answer (e.g., from the owner); meanwhile we were invited to go to dinner and submit the receipt for reimbursement (15 per person, but we'd JUST eaten and weren't hungry.) We were told if the issue wasn't resolved in an hour we could call back, and they would cancel our reservation, refund our money, and suggest a couple other places we could try, but we'd be on our own to find lodging. Fortunately we were able to track down the phone number to another management company who also manages some of the units on the property, and they were able to give us a temporary code to get in the building so we could in the end access our unit and have a place to stay that first night. Turns out the building codes had changed the prior month, the owner hadn't paid attention, and nobody had notified Evolve who was sending out the check in instructions. We were the "lucky" first ones to encounter the new codes. We did get a real building code the next day, so ended up with the access we needed.

PROS: Views were beautiful. The pool, hot tub and beach we went too were very well kept and clean. Staff was very friendly and helpful. We would definitely stay here again but not sure if we would stay in this particular condo. CONS: Prior to arriving (Friday before) I had emailed the owner because we hadn't received separate email from association for amenities info and access as stated and received no response. Thankfully, one of the employees at the pool helped us get in contact. We didn't know access code for the other pools and amenities until mid week. The Condo, although nice, had some circular stains on the carpets and odor that smelled of animal urine. We understood that pets were welcome but if a pet deposit is charged they should use it to properly clean. The toilet paper holder in the 2nd bathroom was broken off the wall. When I emailed the owner a picture the day of our arrival, again, no response and then the email came back undeliverable. The air conditioning did not stay on and we had to turn it back on every few hours even though it was set to auto. The beds were not that comfortable and the sheets were........let's just say, they really should get new ones. They literally had "cloth pill balls" on them.