Fantastic initiative! The host was very responsive to any question we had. The home is close to everything! Highly recommend!

When we arrived in London, the original accommodation we booked was awful. With six people needing a place for five nights, we were in a bind. We were thrilled to discover this property had exactly what we needed—availability for our exact dates and space for our entire group.We had concerns about whether it would work for the older members of our party, but the team was incredibly responsive to every question we asked. When we reported the showers were slippery, they purchased non-slip bath mats, which was really appreciated. The upper floor featured a formal dining room and a spacious bedroom, while the lower level had three generous bedrooms with ensuite bathrooms, a small kitchen, a half bath, and a full laundry room. We also appreciated being able to drop our luggage off at 10am. The only minor thing we'd mention is there was limited silverware, but honestly, it's hardly worth noting.What really stood out was the sheer spaciousness of the place and the genuinely helpful staff. The building felt secure, the Mayfair location is beautiful, and many of London's major attractions were within walking distance. This property turned a stressful situation into a wonderful visit to London.

Our stay was great and the location was fantastic

Great communication for checkin and last minute details. We stored luggage at the front desk, as another group was checking out as we arrived. Great location, in fine shape. A/C was excellent! Downstairs kitchen has great appliances, but very low on pots, pans, cutlery, glasses, etc. The 6 of us are over 60, so had to be careful taking luggage down the steep stairs. All the bathrooms functioned well, with plenty of hot water! The washer and dryer (amazing to have in Europe!) worked very well. Odd that there is no bathroom or even water faucet somewhere on the ground floor, as the king bedroom is probably the best, just tough for old folks that get up by necessity at night, as gotta negotiate the stairs to the half-bath. Would be nice to have a laminated sheet in the main area with the passwords to the upstairs and downstairs wifi. Neighborhood was very quiet, but could hear a slight rumble of the tube, like most places in London. Couple of pubs are really close, as is a great pastry/coffee shop. The Mayfair location makes getting to the Tube (two stations are close), Hyde or St James Parks, etc. very easy. Taxis and Uber are quick to respond in the area. I would highly recommend the flat to a group visiting London! One note, there is also a 42 Hertford Road which is about 30 minutes away, so be sure you put in the right address: 42 Hertford Street!