The property was as described. We had some problems with the building key pad but after calling all was good. I was able to get in touch with someone right away and they were very helpful. The apartment was clean and spacious. The only thing I would like to see changed would be that they offered shampoo, conditioner and body wash. There was 1 "shampoo, body wash" provided that was less than adequate. Also, new towels would be nice. The towels were clean but worn-and more that 1 towel per person.

The location was phenomenal .We went there in the middle of a heat wave the AC was not kicking in. The internet was not working and we had to wait 1 day for support. The sheets were super hot and we asked for plain cotton sheet instead of warmer blankets and they said they will charge us money for those :(Basically it was run by a company and felt like a hotel not a home. Kind of cold responses if I may.The location was again beyond perfect. Wish you get better support for minor glitches to make this a 5 star experience

Property was great...well located in Porto along a pedestrian walk with lots of restaurants and shops. The unit does not face the street rather a quieter alley in the case of downstairs windows and you can see the Porto Church from the upstairs windows. Very clean, well stocked for our three nights. As others mentioned there is an elevator to the apartment but stairs to the bedroom within the apartment (didn't affect us). We would definitely return here next time in Porto.

The property was just as listed. When opening building door remember to push the door in not pull. The elevator worked well. The AC worked well once we figured to turn it in as only the fan was on initially. The pull out bed was fine and they had it ready upon arrival. Ejoyed welcome gift of wine and cookies which we paired with gelato from grocery which was only 2 minute walk. The view of the churches out the window was so quaint at night. The location was central to attractions and transit with bus 500 within three minutes and metro within 3 minutes and Castros for breakfast within 3 minutes. The street is just lovely with shops and restaurants and just pedestrian. It was a treat each morning to walk out to a new adventure. Street musicians and magicians were present during the day adding to ambiance. We just walked down the closest side street to catch Bolt rides when needed with no problem. We did not make any meals but did use kitchen for sandwiches and some breakfast and used washer and drying rack. Hanging hooks on entry wall were awesome for keeping backpacks coats etc at ready access but organized. The bedroom and bath are up stairs and that is how it is pictured . Just be aware in case steps are a problem. The only improvement would be the shower grout could use a deep clean. Water temperature was no problem during our visit and we found the apartment charming, quiet and very convenient. Thanks for a great stay!