Tout. L'acceuil extraordinaire. Super personnel qui fait tout pour qu'on soit bien. La gentillesse. Les services : carte sim, taxi, restauration etc Conseils.bienveillance.Très bon emplacement à 15 mn à pied maximum de la rue principale touristique de park street. Et du metro. Rue de l'hôtel très vivante avec pleins de commerces. Supermarket et atm banque à coté. Petits restaurants très sympas. Très bon repas variés et copieux et tout pour le petit déjeuner. Clim, Wi-Fi, salle de bains ok. Si je reviens à Calcutta ( que j'ai beaucoup apprécié) je retournerai dans cet hotel.qui est parfait avec un très très bon rapport prix.

Rien. Absolument rien.

Really excellent staff and good position, decent and clean room

A little bit noisy, surrounding area is degraded

We stayed as a group of family friends for five nights in March 2024. The hotel would probably fall in the 2 star category. LOCATION It's fairly close to the usual tourist spots and popular markets. But we traveled by Uber so don't know about the ease of getting autorickshaws etc. However, the street where the hotel is located is quite dirty with stinking garbage and open-door public latrines (there is one right opposite the hotel entrance). The street also seems unsafe at night. There is a bar or club adjacent or opposite the rooms that blares loud music until almost midnight — may be a problem for early, light sleepers. There are very few good restaurants nearby but the Neelam Restaurant on the main road is excellent. ROOMS & HOTEL PREMISES The rooms were small (especially family room) and are smaller than they appear in the online photos. No good view from the room (the hotel is in dirty crowded area). Since we were out throughout the day and used the rooms only for sleeping, it didn't bother us much. We had to ask for the toiletries (soap and shampoo) and towels but they supplied us the same immediately. They also provided us with an electric kettle. The rooms were very clean and well-maintained. The beds were firm and comfortable. The blankets were soft and clean. The towels were thin but clean. The ACs also functioned very well — a must in Kolkota! The lift is very tiny (maximum 2 persons) but the bellboy gets your luggage up so not an issue. The passages have poor ventilation and smell of food. But the hotel premises are very clean. They don't have a generator backup in case of power outages. STAFF The best part of the hotel is the staff. Extremely courteous and helpful, they immediately responded to our every need. A special mention of Ms. Ishrat at the front desk who went out of her way to arrange for a vehicle for our day trip to Shanti Niketan.

Walking distance from Park Street and Nonapukur bus stops. Solid wifi and hot water. OK price for value.

Room was small and not well laid out. Very low ceiling.

Clean and felt secure. Hot water. WiFi was excellent. Staff were charming and helpful

It didn’t bother me but the noise from traffic outside was very loud in the room. No offer of room cleaning or removing trash but then I didn’t ask. Some people might find the area very unsavoury - filth outside, but then that’s Kolkata.

Un supermercato e la casa di Madre Teresa sono vicini all'hotel

L'ingresso dell'hotel si trova in un sotto passaggio basso e pieno di motorini parcheggiati ed é presente spazzatura all'entrata. Alle 3.30pm la nostra camera non era ancora pronta, ci hanno fatto aspettare all'ingresso con i bagagli. Arrivati in camera la stanza era diversa da quella della prenotazione, era una camera molto piccola con il letto matrimoniale appoggiato alla parete, quindi si poteva entrare solo da un lato. Le lenzuola erano sporche, avevano una macchia di sangue al centro. Dormire in questa camera é stato come dormire per strada, si sentivano tutte le macchine, i clacson e la gente parlare, le finestre sono come inesistenti. Il locale sotto ha messo la musica fino a tarda notte tenendoci svegli. Ogni tanto non c'era pressione in bagno, due sere su tre giorni abbiamo aperto i rubinetti e non é uscita acqua, costringendoci a chiamare la reception già spogliati per fare la doccia. La wifi non arriva bene in camera, ogni tanto perde il segnale e quando va é molto lenta.

the service was very fast. room was clean. the staff were very helpful.

the neighborhood was dirty, also the address should add that the hotel is on Elliot road as the address given is very difficult to find

Noisy otherwise all appropriate for the price

Very noisy at night, slow check in