This is a first-floor unit (some steps to enter as seen in photos) in an older house. We could hear everything from the upstairs tenants, including water in the pipes anytime they showered and their TV. In addition, the house is very near to a train crossing and so there were train horns all day. They continued until after 10pm. The unit was sort of clean, but the floors were not mopped well or at all (our bare feet were dirty from walking around) and there were a couple of dead bugs on the floor; it looked like the furniture wasn’t moved during vacuuming. Check in was easy, the unit and front doors locked with a code provided by the owner. We did have a miscommunication with the owner that was resolved quickly and reasonably, but there were other (minor) issues that were never addressed. Hot water was plentiful and water pressure was nice. The smaller bed and kitchen chairs were NOT comfortable. The fridge doors had their handles removed, so we had to open from the top. Shorter people definitely would have an issue with this. This was my first time doing VRBO and I’m not sure I will do it again, based on this experience. I understand it’s not a hotel, but it was disappointing.