This was the worst place I've ever stayed. I don't usually write reviews but I have to warn people about this god awful hotel. I walk into the front office and it has a giant hole in the ceiling profusely leaking water into a full sized 55 gallon garbage can. The clerk takes forever to check me in and hands me a key for a room that was already occupied. I walk in on a man in his underwear laying in bed. I go back to get a new room, and it was disgusting. The sheets were stained.The blanket and chair both had cigarette burns in them even though this was a non smoking room. The floors are not swept or mopped. The remote control to the TV was covered in grime. The refrigerator was warm and had no shelves in it. The microwave was broken. The cabinets were crusty. The outlets didn't work so my phone didn't charge. It died in the middle of the night and my alarm didn't go off making me extremely late for the airport. There are signs up everywhere, saying there is no smoking permitted within 25 feet of the building, and yet the hallways reek of cigarettes and urine. The clerk then came up to my room and tried to walk right in with a master key because she had already forgotten that she put me there after giving me an occupied room. The elevator is falling apart, and is loud, shaky, slow and and just sketch as all hell. The property has light fixtures hanging by the wires and holes in the walls covered in tape. I can't believe this place hasn't gotten shut down. Never ever stay here.

There were no towels or a trashcan in the room. For $80 I thought that was pretty bad.

Weekly cleaning was not present for the room. Laundry facilities on side so I washed my towels and bed sheets for my pre longed stay. After all it is quiet and near a grocery store with in walking distances.

I didn't know the office closed at 11pm as we booked the room around 10pm on hotels.com and still had a few hours on the road until we got there. This wouldn't have been a problem if we were given the after hours number the lady at the front desk informed me of..... The next day after sleeping in our car. I was also unaware of the $100 deposit for the room. The same lady on day 2 at the office told me she would accept only $50 for the deposit for our troubles. I said ok... But when we got back later in the day to check in.... Again.... The $50 deposit offer was not honored and we were refused our room. And then we were refused a refund even though we had never checked in and still had a night left on our stay. And this is just my issues with the administration. This isn't to mention the urban warfare conducted throughout the neighborhoods every evening. Gangs, gunfire, and all. This also doesn't include the prostitutes and crack heads swarming this building. Silver lining, I'm kind of glad that our reservation didn't work out because I'm sure we would have either been shot, got AIDS or tetanus from being stabbed by a discarded needle, and std from touching anything in our room, or an unwanted high from 2nd hand crack smoke.

The worst experience I've ever had at a hotel the staff was obviously corrupt I had to pay three different $100 deposits it looked like a tweakers den someone tried breaking into my room while I was in there through the window twice and I had made two different reservations my brother was staying in one and they came into his room a day early kicked him out told him he stole the room even though I had a receipt saying that we paid for three days there was burnt holes in the beds the window didn't lock in staff was very unfriendly

Well my stay was faulty, from the first night... It started out being charged a deposit I wasnt told about, and then got registered into a room that seemed "well-enough." Then my wife pointed out some stained on linens. It doesnt end there--we stay the night and return our keycards to front desk for refund on remaining nights(29 days, for around $1700). Well, its been a month, and all I got back was the deposit. Also the location they gave bothered me too: Didnt remember it being in this part of Kent. I was searching for rooms in Federal Way anyways.

Poor staff

We booked two rooms one for my parents and one for me. My parents room did not have a heater working and she told us they did not have anything available. Luckily on the way to my room we notice an empty one and told her if we can use it for the night, since we just need to sleep before our 6 am flight. The second room seemed pretty clean but the floor did feel sticky and the comforter did have a hole in it, the toilet only flushed once and didn’t want to work the rest of night. Also, a man was walking around building with a stroller and my parents said he was trying to open her room. I booked these room through Expedia and when I got to the property they told me I had to give a 100 dollar deposit which I was not aware of when I booked. When I booked the pictures made it look little better then it really is in person.