Central location next to train station. Check-in instructions are clear. Luggage storage in a shop next to apartment for a few euros per day.

There was a neighborhood black-out during one night, causing alarms for quite some time. Didn't know what was happening and who to contact. However, host did respond early in the morning to my messages. Quite some doors to reach apartment

Spotlessly clean, spacious, light, comfortable bed, linen & number & quality of towels excellent. Everything we needed in kitchenette for sort stay. Quiet even though it was in a busy enough area do close to the station.

Leaving! There was a minor oversight - no welcome gift left with the guest notice!

Great location, easy access to the room, clean, modern and comfy

The location is good and close to the metro and tram links. The apartment is clean and spacious. Bathroom is clean and spacious.

I hope the manager or whoever is in charge of communicating with the guests on WhatsApp can be a bit more empathetic and acknowledge the guest's concerns. I did not feel I was being heard or that my feedback is being valued. As an example, there are 2 double doors at the entrance of the main building and in order to exit them you press the exit button at door number 1 and it is supposed to unlock both the doors. However, there is a small chamber in between the doors and if you delay exiting the second door you can get locked in the middle. I messaged the manager on WhatsApp asking for instructions to exit and was told of an alternate exit route via the garage. I informed him that there should be a second exit button as well or instructions provided in case one gets stuck before the second door. However, instead of acknowledging my concern the manager kept insisting that there is an alternate exit route and that I should stay calm! If someone is running a holiday home they should make offering convenience for their guests their utmost priority and not expect them to struggle during their vacation. Also, if I am not mistaken the charges for this apartment are not exactly cheap. Furthermore, there were no spoons or forks available in the apartment. The mattress was extremely uncomfortable and I woke up with lower back pain. Overall a disappointing experience even though the apartment is spacious and clean.