Palais Alcazar

Le calme de l’endroit, un personnel super accueillant, à votre écoute et à votre disposition.

Ras

La villa est superbe, tres intime. C’est un tout petit hotel mais c’est justement son charme

Qu’on aie du partir a la fin de nos vacances

L’hôtel est vraiment agréable, calme et très bien entretenu. Le jardin est coquet. La terrasse offre une belle vue. Le personnel est souriant et attentionné. La literie est de qualité et le ménage est soigné. Les plats cuisinés sur place sont délicieux

We stayed in a villa which was lovely and spacious. The private pool was huge and the gardens beautiful and well kept. Very comfortable beds, excellent breakfast (including for 7am check out) and considerate and welcoming staff

1- The food at the hotel is good but incredibly expensive (4x what you would pay in Marrakesh for similar quality, 55 EUR a head). Worse still the prices aren’t declared in advance (no menu and one option to buy 3’e course dinner) or even declared on the bill afterwards. Fortunately we asked! The manager tried to justify this by claiming next door is twice as expensive… we ended up travelling into Marrakesh every night as there are no other local options (was still half the price) 2- the bathrooms smelt like drains. When we arrived incense burners were in the rooms to try and mask this. When we complained more burners were added but the smell still lingered 3- the air con had issues. We complained and they fixed it in one room but the other was still sweltering throughout our trip 4- the kitchen has no utensils, pans or crockery other than 4 plates, 4 knives and forks and 4 tiny coffee cups. It was almost like they wanted to force you to eat their overpriced food rather than cooking…