Tru By Hilton Jacksonville Airport

Staff was wonderful and the rooms were very clean

The bed was a little hard and not in a location where you could walk too many restaurants or other stores

Comfortable

Nothing

Convenient, clean, very nice staff

Pool area with Tiki and drinks, also breakfast was great!

Old outdated furniture. Dirty lobby with ceilings vents leaking water, the receptionist said oh it’s just water when a droplet fell on my face. I looked up and the vent was covered in mildew while actively producing steady droplets of water. Pool and toys were given to us by one receptionist with the promise that we’d bring them back. The next day the receptionist wanted to charge us $5 per float to use. Also, just because you’re on the beach doesn’t mean I’m ok with the lobby and elevator floors being covered in sand.