Bieti Castellon

Pro: room is clean and location is central. The staff was friendly. Basic amenities for reheating food. Good for short stay. Con: lift was not available we had to carry our luggage upstairs. The coffee machine and kettle was only available in the shared kitchen which was on the ground floor. Toilet flush bottom was behind the toilet seat cover so was not easy to operate.

Upon arrival we discovered that the room we had been given was wheelchair accessible. The problem was that our bathroom floor became completely wet when we showered and there was no cabinet or shelving to store any of our soaps shampoos etc. We also had rented the room because of the washer but there was no drying rack or place to hang clothes to dry or hair dryer. I did contact the office the next morning and asked for those things as well as additional towels which they delivered everything very quickly. They did offer to give us a different room which we declined since we had already unpacked and settled in. The additional towels helped us come up w a solution to deal w the bathroom situation so we didn't want to waste time moving. We also discovered that our coffee maker would not work during the stay and they did bring us another. Overall, even w those inconveniences the staff was very helpful and responsive. The location was perfect for us while we visited our daughter.

Best

Lovely staff, simple check in, and an abundance of extra facilities too. On the third night we had a minor issue with our room door code. Called the number and problem solved within seconds thanks to a lovely man on the other end of the phone. This is in a great location, quiet but close to centre of town. Absolutely perfect for a 1/2/3 night stay. Bedding clean, bathroom clean, communal areas clean. Nice towels. Good shower. No complaints here- a good place to stay!