The outdoor space is wonderful. The kitchen was very well stocked with every pan and utensil. Decor is fun, amusing, and functional

Five friends, five rooms, a pool, a hot tub and a beautiful pool deck and garden for relaxing all day and all night. It was a wonderful getaway. The kitchen was well equipped, allowing us to cook almost every meal during our stay. We also enjoyed listening to the vinyls in the house.

Excellent experience

It was a really nice house in a good area in Palm Springs. Our family enjoyed our stay, especially how much space there was to lounge and relax. We did not appreciate being disrespected by the property manager when arriving and finding out the pool was not heated when we had payed for it to be. We called the after hours number since we arrived in the evening. We were told "it is common knowledge that when the pool is heated, the spa cannot be heated at the same time." The pool was at 82 degrees when the welcome book said it should be heated to 86 degrees. We told the manager on the phone we did not appreciate being talked that way when we were just trying to figure out why the pool was not heated. We were told that we can have a refund and somebody else would call us the following day and then hung up on. Then conveniently after the phone call, we were locked out of the main house. There is a keypad lock to the main house that somehow the dead bolt locked and we were unable to get back inside for a few hours. We tried to call multiple times with no answer. We were finally able to get a hold of a different person, Xinna, who was actually helpful and eventually was able to get a hold of the owner to provide the code. We were left outside with no keys, clothes, food, anything with a 12 and 4 year old. Not a great way to start our vacation. All we wanted to do was relax in the pool. We are still waiting on our refund from that first day.