Candlewood Suites Erlanger - South Cincinnati by IHG

We were in town for a baseball game. The hotel ended up being a great choice! We loved our stay and over all the hotel was great! The room was very clean and the bed was comfy. All the Staff were very friendly and seemed happy to work there.

I am not going to say that there was anything to dislike about our stay, but the only thing that could maybe be a problem would be that the parking lot didn't seem big enough for the size of the hotel. Just a thought.

It was quiet!!! Also a full-size refrigerator/freezer, stovetop and dishes!!! We cd have cooked if we wanted to!

Location

Floors were not swepted

The facility was great. It was nice and quiet until the following...

The facility was great. It was nice and quiet until a semi truck was allowed to park in the parking lot right next to the guest rooms. All night the semi truck's motor idle went on and off and the smell of diesel was piped into my room. I complained about it before settling in the for night, but staff did nothing about it. I complained about it in the morning again and staff said they would look into it but no one reached out with any kind of explanation. The parking lot is too narrow to facilitate trucks parking overnight such that they do not impact guest rooms. Regardless of the soundproofing, which was otherwise good, a semi truck parked next to your window is not going to allow you to sleep. I was terribly disappointed as otherwise the place was very good.