Wellcomm Spa & Hotel

Excelente ubicación, cómodo, limpio, lo recomiendo

Sería grandioso tener neverita en la habitación

Las instalaciones, el rooftop es hermoso, la calidad de las personas que atienden.

el cafe

The first impressions was very good Reception staff, very friendly And help me will my suitcase to my room Rooms not the biggest but plenty of room for one person Shower was amazing Bed was very comfortable Breakfast was enjoyable and the stuff, very friendly and helpful The hotel is very well situated close lots good restaurants And close a big supermarket

Not much to complaining about but my be a mini fridge in the room would be helpful

Location is nice Bed is comfy

The check-in process was far too long (30 minutes) and we had to ask them to speed things up. To make matters worse, the room had no windows, and the bedside light was broken and stayed constantly on, making it impossible to sleep. The next morning, maintenance spent 30 minutes in our room without fixing it, eventually just putting black tape over it. Other lights in the room were malfunctioning as well. At the rooftop bar, I ordered a margarita. The bartender suggested a spicy version, which I agreed to try. However, they failed to mention it was an off-menu cocktail priced at double the standard rate. When I disputed this on the receipt, they eventually refunded the difference, but were visibly annoyed. Despite our group (staying across 3 rooms) ordering around 10 drinks, the staff’s attitude was completely unacceptable. Finally, during check-out, staff members accused my uncle—who was staying in another room with the rest of our family—of stealing a massage gun. We didn't even know there was one in the room and had to offer to open our luggage to prove it. The receptionist, Catharina, was extremely unpleasant throughout. Seeing her get pouted and offended simply because we defended ourselves and proved we hadn't stolen anything was completely surreal. Calling us "rude" after falsely accusing us is the peak of unprofessionalism. For the price charged, one expects significantly better service and respect.