Strong flowery chemical smell greeted us which made us cough. I went to slide the door open and the heavy metal curtain rod came down on my head. We began to see the worn and not entirely clean kitchen and ceiling vent which looked as if it would also drop on our heads. The neighborhood sort of matched the house. It could have been a good location but I did feel a bit uneasy. So I had just brought in 12 bags of groceries and I’m feeling extremely uncomfortable. It wasn’t welcoming at all. The bedrooms didn’t have a light. Switch by the doors and at 66 that is a no no.The last straw was the gallons of bed bug spray. I could tell if the mattress showed signs of them because mattress cover was dark gray. I texted the host and he checked in saying something about the sound of the furnace ?? So he said to call customer service because “they might help us”. Turns out 2 days have passed with no determination on our request to cancel and get a refund. It’s too bad because we were there for a memorial service. We had to hurry and find a rental and get our food refrigerated. Ties up double housing cost and lots of stress. I’m very disappointed in the lack of VRBO customer service.

The house was great. Easy to check in, clean...Everything was perfect. The only thing I'll say is I was under the impression that a couple of the bedrooms had 2 beds. Turns out each bedroom had one bed, and the garage had a futon and two large couches. We aren't really complaining, it was easy for us and we did just fine. That being said, it was not exactly what I was expecting. Other than that misunderstanding, our stay was a 5 star stay and I would definitely take my crew back there to stay again.

We enjoyed our stay. The home is comfortable. We were the first to stay there and the owners responded promptly to questions. It is in a modest neighborhood with easy drives to beaches, parks and wineries.