Hotel Boutique Santa Elena

Le style, la localisation avec parking inclus (on visite la ville à pieds) et la gentillesse du personnel qui fait tout pour satisfaire ses clients 👍

Un peu de bruit vers 4h du matin lors de la sortie de la discothèque située dans une rue à côté

Staff very welcoming and accommodating. Really appreciated the little touches like extra comfy blankets, double pillow cases on the pillows and satin pillow cases along with a welcome letter. I needed a refrigerator and they brought me one; they heard that I was planning to drink some wine that night and they brought me wine glasses. I booked the larger room to have more space and it was even larger than I anticipated. Everything was very clean.

The overhead lights remain glowing a bit of light, indefinitely, after they’ve been turned off. The shower is very loud and might need a new O-ring because it acts as if air is escaping from the pipe, but these are just if I’m being picky. I have no doubt that if I had mentioned these things to staff, they would have alleviated the issue or offered to change my room. I prefer squishy pillows and the pillows provided were the hard, memory foam kind. Need to make sure that you let them know when you plan to arrive. I missed the message about it and ended up waiting a bit longer after arrival because we arrived at nearly midnight.

Todo!!, excelente trato, servicio, descanso y comodidad, su personal excelente , atento y cordial, sus instalaciones súper bonitas y mi mascota feliz. Gracias

Todo me encantó.

The hotel is a boutique hotel located above stores. It’s beautiful, very unique in its decor and spotlessly clean. Overall I really enjoyed the stay. The location is fantastic and makes the entire Centro an easy walk. The staff are wonderful, going out of their way to make you feel comfortable.

Not really a knock on the property (because parking is difficult in Centro) but parking (right across the street) cost $35 USD a day, which really adds to the cost of your stay (if you’re driving). Still worth it for such a beautiful hotel though!