The Vibe By Ambiance

Excellent location, very clean room and pleasant overall environment. We were comfortable in Room 106 and therefore extended our stay twice, ultimately staying for three consecutive nights. The staff also eventually resolved our room-allocation concern satisfactorily.

My main concern is the accuracy of the room photographs shown on Booking.com. We stayed for three consecutive nights from 12–15 September, making separate one-night bookings as we extended our stay. We remained in Room 106 throughout. The first night cost PKR 18,792 including GST, while each of the next two nights cost PKR 15,973.20 including GST. The difference in price is not my concern, as rates naturally change. The issue arose when, after extending our stay, the hotel asked us to move from Room 106 to a different/lower-standard room while saying it was the same booked room category. However, the photographs displayed on Booking.com for my new booking were the same photographs associated with the room we were already occupying. I therefore asked the hotel to show me the Booking.com photographs corresponding to the alternative room they wanted us to move to. They could not demonstrate this, and ultimately allowed us to remain in Room 106. My suggestion is that the hotel should ensure that photographs on Booking.com accurately correspond to each room category. If a guest books a room based on particular photographs, the room provided should reasonably match those photographs and specifications. This would avoid confusion and unnecessary disagreement at check-in.

Nice and clean good location

Mountains views not available even it says though

Location. Mountain view. Comfortable room. Courteous staff Mr Bilal at front desk was very accommodating

Little more variety in breakfast buffet would be nice

Room size breakfast and balcony

Strong smell in the bathroom