Mercure Tirana

The staff at the hotel were excellent, I arrived incredibly early due to travel and they let me use the pool, gym and restaurant until I could check in whilst watching my luggage. As a solo female traveller they went above and beyond to make me feel safe at the hotel. The facilities were excellent the pool was lovely, and the gym was well equipped. Location wise it was close to shops and easy to access the city centre. The room was incredibly comfortable and the bathroom was great. The breakfast was delicious and had gluten free options available which I struggled to find elsewhere in Albania. I had a very late night flight the following day and allowed me to check out 5 hours late which was incredibly helpful and helped me organise an airport taxi.

Nothing.

I liked everything and if again in Tirana, definitely would choose the same hotel. Clean, location is perfect, staff is friendly. Special mention to Stella, who was very helpful and attentive at the check in, offered to store the bags and visit the swimming pool till our room got ready. Parking is quite big and available for guests. Happy overall

Breakfast has very limited options for food but the lady who works there was amazing, super helpful as well. Brought oat milk from the kitchen when I requested.

Great pool area and friendly staff. Very clean rooms and furniture has no significant wear.

A bit far from the town but can use taxy instead of walking. The hotel restaurant had some not so great dishes like the tuna tartare.

Good breakfast. Underground garage.

There was a problem to obtain an invoice.