The house was perfect for our needs on our school trip. There was lots of room and the pictures were accurate. The host was great at communication and he had an appliance repair made the day he was told. For future travelers staying more than 5 days, I suggest bringing a good egg pan if you're cooking, and more TP, paper towels, and garbage bags.

Really enjoyed! Clean house and host was a pleasure to deal with

Exterior entrance wasn’t welcoming- trash at entrance door, landscaping in need of attention. Carpeted areas were not clean, especially the stairs. Floors not clean in kitchen area. Air vents very dusty and dirty throughout the home. Some kitchen utensils worn needs replacement. High chairs by the kitchen counter worn and damaged, needs to be cleaned. The beds were the worst, felt like I was sleeping on the box-spring. King mattresses are terribly cheap it was impossible to get any restful sleep. Alan, the host was very responsive and communicated well and timely. Share all the rules on the webpage. Security was very visible they were also professional. Parking was very inadequate for a home intended to house that many guests. This was very inconvenient for a few family members as we all traveled from multiple locations. Hot water was not consistently available throughout the home. Recommendations: Upgrade the mattressesRefresh the bathrooms especially the toilets

The house was big enough for my family of about 20 and the pool area was nice for the kids. That is where they spent most of their time. But there were some issues with the house. The mattress for the bedroom downstairs was horrible. It felt like you were sleeping on wood and metal springs. Also, the refrigerator did not work properly the entire time we were there. It was leaking, not getting cold enough and the ice maker barely made ice. I contacted the host when we got there to voice my concerns and he sounded very dismissive as if what I was saying wasn’t true. He sent in a staff member to take a look at the fridge and he too was dismissive and a little rude. He barely spoke to us and if he did speak, it was to basically tell us that our concerns with the fridge weren’t valid. We had to purchase two coolers at 16 a piece to keep our food cold enough during our stay. Also, the internet and service there is terrible. We were trying to watch the World Cup games and it kept buffering and stopping the entire time, even while we all turned off the WiFi on our personal devices to ensure the broadband was only used for the TV. With a house this size and everyone with a device, it should be more mbps. Every time we had to make a call or use our phones, we had to step outside the house to do so. If you plan to be at the theme parks all day, then this house is ok for that but trying to stay and use the amenities there doesn’t really work.