Excellent facilities Prime location

The shower in the bathroom is not connected

Location was great. Handy for local amenities shops and bus station. Flat was clean comfortable and had everything we needed. A nice welcome pack was left as well.

Quite steep stairs to upper floor wouldn’t be good for everyone. Had a couple of housekeeping issues which we detailed in the book.

Clean and tidy

The location, sitting room and kitchen as well as WiFi were great.

The two bathrooms and twin bedroom have so many problems we feel we have to list them given the inconvenience and interruption to our stay. 2nd bathroom - no shower attachment, no bath hand rail, no shelving or table for normal bathroom accessories e.g. toothbrush etc. En-suite bathroom - noisy macerator toilet, taped up and cracked shower base, blocked shower unit drain which flooded floor on first shower there, mouldy tiles, temperamental shower temperature control, blistered and peeling paintwork. In twin room, a broken bed slat, previous occupier’s socks, clothes labels and lamp stand were left in an uncleaned chest of drawers, bed heads covered in dust and a fold up bed and Christmas decorations were stored in the one and only wardrobe. Sharp cornered beds in an already space challenged room were a health and safety issue. Poorly positioned power points, no mirror and a strong musty smell indicating damp in the twin room was reported but disappointingly disputed by housekeeping. A second lamp needed in the sitting room.