以下以外全てとても良かった。

開錠コードがチェックイン時間になっても来ず、門前で1時間近く待たされた。電話繋がらず、メッセージはAIで要を得ず、支払い済みでリファンド不可なのはアプリに出ており、今日は宿が無いのでは酷く心配させられた。その後コードが届き入れたものの大事な会合に遅れてしまった。あとシャワーの排水が悪い。

Top accommodatie! Bedden liggen goed, en de kamer is prima. Ook de locatie is geweldig.

Geen minpunten. Alleen niet aan te raden aan mensen die slecht ter been zijn. Je moet een grote trap op om bij de kamer te komen.

Amazing location in the heart of Lucca, restaurants bars and supermarkets all close by.

The air conditioning was a very noisy unit and didn't cool down the whole room.

The location was great, charming building right in the amphitheatre

Weirdly inhospitable place to stay- WiFi didn’t work for the whole time we were there, no cups plates and cutlery in the kitchen (they are locked in a cupboard not for guest use). When we raised the WiFi issue nothing was done- it was clear this property is managed remotely. The door to our room was frosted glass meaning when other guests turn the hall light on at 2am your whole room illuminates. The bed was hard and uncomfortable. There are so many lovely places to stay in Lucca, probably pick somewhere else even for the price