Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Rapporto qualità/prezzo elevatoOttimo prezzo per questa zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
Posizione
Recensioni
1 / 10
TERRIBLE Manager and CANNOT get hold of the owners of this property to explain our version
I am lodging a formal complaint regarding our six-night stay at this Pezula property, marketed as luxury accommodation. I understand the Knysna power surges were outside the owner's control. My complaint is about the condition of the property, lack of important information and, most importantly, how the problems were managed. Issues started on arrival. The stove would not ignite and no matches were provided. The garage was filled with previous linen, leaving nowhere for our washing. The washing machine then shook violently and failed to drain, leaving our clothes soaked. We messaged the manager, Linda, at around 20:00 but received no response until the following morning. We were only then told the machine had a known issue and could only be used on certain settings. No instructions had been provided. The housekeeping lady was excellent, apologetic and genuinely helpful. My concern is with management. Other issues included a severely rusted potjie provided for use and deterioration on the shower ceiling. We then unexpectedly found a male worker inside our bathroom repainting it while we were occupying the property, without this being properly discussed with us beforehand. The situation became far worse during the 24+ hour power outage. The property advertised “no loadshedding”, yet the backup was inadequate. Linda knew we were struggling to charge our phones and even discussed having someone collect my phone to charge it elsewhere, yet critical information about the property's backup arrangements was not communicated when it could actually help us. My vehicle was then trapped in the garage with no accessible manual emergency release. Only AFTER leaving was I told the garage apparently had an 8-hour backup battery. Had we been told this when the power failed, I could have moved my vehicle. Instead, by checkout I was alone, my phone was dead and I had to use a borrowed phone to arrange help getting my vehicle out. This was a serious safety concern.
6 / 10
Not the best
Lovely location.
The manager was very nonchalant about our concerns. We checked in after 5pm and found the place still being cleaned, so it felt like the cleaning lady had to rush to finish. Unfortunately, the house was not cleaned thoroughly.
When I raised these concerns with the house manager, she seemed completely unbothered, which was disappointing. The kitchen was also very cluttered, with no space for us to store our non-perishable groceries. The cleaning lady eventually had to free up some cupboard space for us.
Overall, the experience was disappointing, especially considering the lack of concern from management. I would not recommend this place.
10 / 10
excellent view with good facility for a great weekend away
The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample.
The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample.
all was good
10 / 10Eccezionale·giu 2026
The cleanliness inside the rooms.
Everything we were happy with.
10 / 10Eccezionale·set 2025
The house was lovely, spacious and well appointed. The location was great and the views were good. Our host was very responsive and accommodating.
It would have been easier to provide security details at the time of booking rather than after we’d left for South Africa, so worth asking for the instructions when you book.
6 / 10Nella media·ago 2026
Lovely location.
The manager was very nonchalant about our concerns. We checked in after 5pm and found the place still being cleaned, so it felt like the cleaning lady had to rush to finish. Unfortunately, the house was not cleaned thoroughly.
When I raised these concerns with the house manager, she seemed completely unbothered, which was disappointing. The kitchen was also very cluttered, with no space for us to store our non-perishable groceries. The cleaning lady eventually had to free up some cupboard space for us.
Overall, the experience was disappointing, especially considering the lack of concern from management. I would not recommend this place.
Pezula Family Holiday - No Loadshedding si trova a Knysna, a 700 metri da Pezula Golf Club, 5,6 km da Colonne Rocciose Knysna Heads e 15 km da Simola Golf & Country Estate.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Non fumatori
WiFi/Internet
Giardino
Domande frequenti
Il parcheggio è incluso in questo casa?
Il parcheggio non è specificato tra i servizi disponibili per Pezula Family Holiday - No Loadshedding. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo casa?
Non abbiamo trovato la piscina tra i servizi offerti da questo casa. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Pezula Family Holiday - No Loadshedding accetta animali domestici?
Purtroppo, in questo casa non sono ammessi animali domestici. Prova a cercare di nuovo e usa il filtro “Animali domestici ammessi”
Quali servizi sono disponibili presso Pezula Family Holiday - No Loadshedding?
Abbiamo trovato 5 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, non fumatori, wifi/internet e giardino.
Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Rapporto qualità/prezzo elevatoOttimo prezzo per questa zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questa casa struttura in affitto
Pezula Family Holiday - No Loadshedding
Pezula Family Holiday - No Loadshedding si trova a Knysna, a 700 metri da Pezula Golf Club, 5,6 km da Colonne Rocciose Knysna Heads e 15 km da Simola Golf & Country Estate.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Non fumatori
WiFi/Internet
Giardino
Mappa di Knysna, Sudafrica
Valutazioni e recensioni
8,2 / 10
(30 Valutazioni)
100% di recensioni verificate
10 / 10Eccezionale·lug 2026
The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample.
all was good
10 / 10Eccezionale·giu 2026
The cleanliness inside the rooms.
Everything we were happy with.
10 / 10Eccezionale·set 2025
The house was lovely, spacious and well appointed. The location was great and the views were good. Our host was very responsive and accommodating.
It would have been easier to provide security details at the time of booking rather than after we’d left for South Africa, so worth asking for the instructions when you book.
6 / 10Nella media·ago 2026
Lovely location.
The manager was very nonchalant about our concerns. We checked in after 5pm and found the place still being cleaned, so it felt like the cleaning lady had to rush to finish. Unfortunately, the house was not cleaned thoroughly.
When I raised these concerns with the house manager, she seemed completely unbothered, which was disappointing. The kitchen was also very cluttered, with no space for us to store our non-perishable groceries. The cleaning lady eventually had to free up some cupboard space for us.
Overall, the experience was disappointing, especially considering the lack of concern from management. I would not recommend this place.
€€€€
I più votati dagli ospiti
8,2
(30 Valutazioni)
"The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample."
Ospite verificato
Non perdertelo! Prezzo e disponibilità potrebbero cambiare
Gli ospiti adorano questo postoGli ospiti assegnano a questa struttura la massima valutazione
Rapporto qualità/prezzo elevatoOttimo prezzo per questa zona
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
Mappa di Knysna, Sudafrica
A proposito di questa casa struttura in affitto
Pezula Family Holiday - No Loadshedding
Pezula Family Holiday - No Loadshedding si trova a Knysna, a 700 metri da Pezula Golf Club, 5,6 km da Colonne Rocciose Knysna Heads e 15 km da Simola Golf & Country Estate.
Servizi
WiFi/internet gratuito
Parcheggio gratuito
Non fumatori
WiFi/Internet
Giardino
Domande frequenti
Il parcheggio è incluso in questo casa?
Il parcheggio non è specificato tra i servizi disponibili per Pezula Family Holiday - No Loadshedding. Per maggiori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo casa?
Non abbiamo trovato la piscina tra i servizi offerti da questo casa. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Pezula Family Holiday - No Loadshedding accetta animali domestici?
Purtroppo, in questo casa non sono ammessi animali domestici. Prova a cercare di nuovo e usa il filtro “Animali domestici ammessi”
Quali servizi sono disponibili presso Pezula Family Holiday - No Loadshedding?
Abbiamo trovato 5 servizi per questa struttura in affitto, tra cui wifi/internet gratuito, parcheggio gratuito, non fumatori, wifi/internet e giardino.