The location was stunning, I could communicate with the host easily, we appreciated the mid stay cleaning that was offered

We loved the balcony and the beautiful view. The nice open plan was also a plus point (kitchen, living room area). The security of the complex was also very good.

The couch and the bed linen wasn't that clean and it had long hair on. It will be nice if the towels can be replaced with softer ones.

The cleanliness, sea view and comfort

Great location, my parents often book an apartment in the same block - Neptune isle as this one when they visit Cape Town which unfortunately was not available at the time and we thought we would try this one and have as an option for their CPT visits, however it was disappointing the way they didn’t respond to queries it was as if we were an inconvenience, it seems like the owners expect property investment to 100% passive income which is never the case, you must be available to ensure guest queries are attended to and also feel welcome in your property.

Non responsiveness of accommodation owner or manger. Micro leave didn’t work, when I tried to reach them to check if it was maybe a trick that we were missing nobody responded, emailed and texted no response in any of the channels yet on the fridge the contact number is on a sticker on the fridge and on bookings.com but no one answered.