Geräumige Zimmer Gute Lage in Zone 1 Gute Ausstattung der Räume (Kühlschrank, Sofa, Tv, Schrank) Tolle Dachterrasse zum Verweilen

Kein gut sichtbare Beschilderung des Hostels Keine Sanitärartikel (Duschbad/Shampoo) In Zone 1 sollte man sich nicht in der Nacht aufhalten (Straßen sind leer gefegt)

Nothing

Made a reservation in advance and took a bus into the country and specifically a bus that would drop me off on the door of the hostel as GC is a very dangerous city and I was arriving at night with all my bags and valuables. Got to the hostel only to find the door closed and locked and there was no door bell or any other way to let the hostel know that I had arrived. As soon as I crossed the border into the country my phone stopped working so calling or msg'ing on the internet was not an option. So here I now am with all my luggage, no phone service, no money, no way of getting into the hostel and no way of letting them know that I was standing outside the door. Knocking on the door did not work as the hostel reception and the street door are not even on the same floor level. I even tried talking to 2 local police to see if they would help and would call the hostel for me but they would not help. Knocking louder did not work and after 15 mins of being locked on the street in a dangerous city in the dark with all my valuables I had no choice but to bang loudly on the door until someone opened. Finally the guy answered and said that I could not enter because he did not like my "attitude" Seriously? Lock your own guests out on the street at night in one of the most dangerous cities in all of the Americas and it's somehow MY fault that you don't have a doorbell? What if it was even later at night? What if I was a woman travelling alone? Not concerned about the consequences of suddenly making someone who HAS A RESERVATION THAT YOU A LEGALLY OBLIGED TO HONOUR suddenly homeless with no phone access, no local money and no way to find another hotel other than walking in random directions in the dark in a dangerous city at night that they don't know? Yeah so if you want this experience and risk being attacked and homeless then yeah book this place.

El espacio la comodidad y la limpieza

el servicio del Host fue muy bueno, nos atendio, con una sonrisa desde que entramos, hicimos el check in un poco antes y apresuro la limpieza de la habitación y se encargó que todo estuviese, listo para nuestra estancia. todo bien. Excelente lugar para hospedarse.

la comodidad del lugar, se encuentra muy cerca de los lugares para ir a pasear, la vista de la terraza muy bonita

que no hubiera shampoo o tal vez no busque bien solo queda preguntar pero todo lo demás excelente

Las habitaciones muy acogedoras , todo muy higiénico e servicio al cliente Optimo