Great house and great communication. Would definitely stay here again!

We stayed here for a week while we bounced back and forth between Universal and Disney. The home was very clean and the perfect size for the seven of us. My youngest loved having a pool that he could swim in any time of day. There really isn’t anything negative about the house other than the beds were very firm. They weren’t very comfortable to sleep in after long days at the parks. I would definitely stay here again.

Great location and fantastic townhouse. We all had a great time.

Pool heat was cold for first day. No dish cloths or dish towels were included so we had to purchase. TVs seem to be complicated to turn on. Pool lights weren't working. It also didn't seem to be very clean compared to other pools we've had in Florida. The fridge and freezer were not cooling properly during the 11 days so we lost a ton of food. Four jugs of milk had to be thrown out as well as yogurt, cheese, meat, frozen veggies, etc. All of our frozen popsicles, treats went in the garbage because they were mush. we understand fridges can go, but not having proper refrigeration for 11 days is a long time. Asked for a temporary fridge, but no answer. We think someone came in to repair the fridge the last day we were there. Couldn't use a can opener because it broke so canned food is out of the question. Ate out a lot more because we couldn't properly prepare meals at home, which was an added expense. Years ago we stayed at another vacation rental and the fridge was replaced immediately when it broke. Our car was hit when it was parked in front of the house. The headlight was damaged. No cameras to see who might have damaged it and no note left. We asked for a reimbursement of 150 for the food that went bad and they said they could only do 100. It has been almost 3 weeks since we left, and we still haven't received the reimbursement. Asked multiple times in order to get answers, but unresolved. We've never had to be in contact with owners more in any of our stays.