Overall, we had a great stay. We loved the hot tub and the pool and the pickleball courts (and that we had the best location in the subdivision for access to all of them). We also really appreciated the free tickets. We took the family to Wild World and enjoyed it very much. There are a few items that could use maintenance. Our bed was actually broken. I thought the mattress was just terrible, but when I looked for something I dropped (after two nights of sinking into the center of the mattress) and looked under the bed, I saw three of the support poles lying on the floor. Two others were sideways. We took off the mattress and fixed it. Slept much better after that. The unit was clean...but the floors left our feet and socks black...so maybe not THAT clean. The grill worked, but it has some broken parts, and we did use and enjoy the hot tub very much, but it could not be latched down because the latches were broken. With a group of 12, we needed more paper towels and more garbage bags, but those were brought out to us quickly when I messaged them. Finally, the short walk to the lake was a disappointment. It is quick walk downhill to a grubby little bit of dirt with random fishing wire that we had to watch out for...not a trail really.

Checkin process was easy and the house was very clean. Kitchen had everything we needed and the house was well kept. Beds were comfortable and there were TVs in all the bedrooms which was a plus. Location was nice in the neighborhood, near the pool and pickleball courts. The house was super close to everything we did in Branson. We’ll be booking this house again this summer! Easy checkout and communication with property manger had quick replies.

I loved every moment of it had plenty of space beautiful ❤️

The house is beautiful! I specifically made sure we had hot tub & clarified when Thousand Hills (Dan) called to confirm. Well the hot tub didn’t work! Communicate with Property Manager & was told maintenance would be out. They didnt show up until the next day, which was Christmas, out last day there. They worked on it & then left & didn’t communicate anything to us! I then called back to be told they had to order the piece that was broken. A neighbor of ours told us their hot tub & was on & ready for use when they checked in. I can say we did get a refund for hot tub of 60. Which didn’t make it better. No lamps anywhere in the house. One bedroom did not have a tv. Crazy. Not enough pots & pans, paper towels, just bare minimum. The bed I slept in was slumped in on both sides. It felt like I was in a sink hole. The pullout bed had food crumbs, a pocket knife & toy under it. Pillows had stains on them. Not enough towels. This was a very mediocre stay compared to the last 3 years I’ve visited during Christmas. Definitely not in my top 5, & I’ve been going to Branson over 15years. Peppery Manager was very nice. Customer service was very apologetic & nice, not sure if I’d stay here again.