Hapimag Château de Chabenet

The Chateau is stunning, our check in was very good and our room lovely. However, to be clear, although it's marketed on websites such as Hotels.com, it is not a hotel in the traditional sense. There is no service provided at all apart from an average, 'self serve' breakfast. The photos we saw online of beautiful pastries unfortunately did not materialise. There was a coffee machine in our room, but no coffee! We had to go down 3 floors to find a coffee pod, for which we were charged extra. I have never before stayed in a hotel or b&b where a coffee in my room has been an extra charge. I have also never been asked to pay to 'hire' a pool towel before! We received one complimentary bottle of water, on what was probably the hottest day of the year, late 30's. The honesty bar was stocked with a minimal choice of drinks. Whilst we enjoyed our stay, for the overnight cost which was almost double that of a good local well known chain hotel, I'm not sure it was good value for money. The chateau is beautiful, but we would have enjoyed our stay more with some service included after a long day driving through a very hot France. However, we now understand the Happimag principles and will bear them in mind for the future.