Our host, Grace, was genuinely so great. She gave us all the information we would need for getting there and checking in, as well as answering any questions I had. When we needed assistance, she was on it. Admittedly, the lay out of the apartment through us off a bit as you immediately enter into the bedroom. That being said, the apartment was great. The bed was comfortable, the kitchen functional and well supplied, the bathroom was clean and modern, and the lounge area was homey. I genuinely loved the apartment. In the building were several facilities that we could use including a gym, pool, and sauna. The gym was well designed and the pool was always clean.

The only thing I wasn't sold on was the pool being as cold as it was. My partner absolutely loved the sauna, however, I don't go in them so hoped to use the pool. I have swam in Lake Taupo in winter and still found this pool cold. I understand this is a building issue that is expensive to change. This didn't majorly affect our stay so I really didn't mind it.

Great location

No milk in the fridge

Very nice apartment in a great central location! Credit to the staff, they offered us an early check in due to the arrival of our early morning flight, can’t thank them enough it was very much appreciated! Thank you for a great stay!

Location was good and facilities and amenities were good

Pillow and bed not comfortable. TV in wrong location. Was not clean. Not enough cutlery.