We loved the property! It was the perfect location for our stay - within walking distance to the Space Needle, Climate Pledge Arena, Pike Place Market, etc. Overall the space was great!

Good:The visuals of the photos match the actual interior and then some. It is well designed and high quality, clean furniture, appliances, surfaces, etc. We spent a lot of time playing games on the whiteboard in the living room which was not something which was a nice surprise.The kitchen was nice and had everything we needed. We also made use of the washer and dryer (although heads up...no washing soap provided).Needs work:Biggest problem we had was check-in and communication. Upon arrival after a long day of travel we waited outside a long time to be let in the building. And that was only by another resident as we were unable to reach the hosts by the phone, text, VRBO app, or the callbox. For a family of 6 with minors, this was stressful. When the host finally responded much later, he said he never received a call from the front door and gave a new, different code to enter for the future. No apology or acknowledgement of our frustrating experience. Complete fail on the part of the host. Besides that the only inconveniences we experienced was:Strange lighting arrangement with switches in odd places and an apparent short in the kitchen fixture lighting. The height of the ceiling for the loft "bedroom" is not too suitable for regular/tall adults. Low clearance. It was not clear that 2 of the 6 sleeping slots are the air mattress which was tucked away in a closet. Overall good stay, but a little tweaking and it could get 5 stars all the way.

Such a fun place to stay. Easy access, safe neighborhood.

This is a nice property in an excellent location, close to everything. I was disappointed at the lack of response when communicating with them however. They did send detailed check in/check out information in a timely manner however no one responded to an email about a question I had about check in/check out times or parking. Their email said to ask for the garage remote if needed however they did not respond to my request for the remote and no remote was available. It took us a while to figure out how to get in to the garage and no one responded to a phone call when we were trying to enter the garage. Without the remote there doesn't appear to be a way to exit the garage unless one person drives and one goes outside to use the fob to open the door. One thing of note is that the bed upstairs is I think a queen turned sideways so you cannot sleep full length without your feet hanging off. Definitely not ideal for all adults.While the apartment is clean there is a thick line of mold along the floor in the bathroom which is unpleasant.There was one roll of toilet paper in the bathroom but no additional toilet paper stocked anywhere that we could find. Very inconvenient as we had to run out in the evening to buy toilet paper. In summary, mostly nice apartment in a good location however I would not stay here again due to the lack of customer service.