Excellent stay and vacation

Great location in a great resort for families. House was perfect and spacious. Pool and spa are set to the same temp and they only allow a max of 90 degrees. Would have liked the spa to be set to a warmer temp. Was very difficult to communicate with the host. Unresponsive trying to communicate in the app through messages but was able to connect with the host a couple times leading up to the reservation by calling VRBO and they connected me to the host. Got the host phone number and they were responsive to my calls during our stay. Giving a 4 star overall review because of the lack of communication in the app leading up to my stay.

Property was beautiful, as shown in the pictures. Big, spacious, clean. Pool was great. Communication with the host was awesome. Overall we were thrilled. Would book again fsure!!!

showed up at 6 pm for a 4 pm check in. there was a car there. my kids were hungry, i said lets eat and come back. 8:45 pm - car still there. now tired and cranky kids who have traveled for the day. my husband goes to the door, its the cleaning people. they aren't finished yet. GREAT! Patio furniture is all broken and rusted, glass table is hanging by a thread. i don't know how you advertise a pool and not give chairs or loungers. the couch has no cushions left, and it might be the grossest nastiest couch filled with stains that I ever saw back in my days of college. carpets are gross and stained everywhere. toaster doesn't work. kitchen draws don't sit well in the spots, limited things in the kitchen for cooking, and everything's poor quality. beds have no cushions just springs. they didn't clean the comforters. the dishwasher is rusted and rotted. Our flight home was 9pm, i emailed the owner with issues of house and asked for a late check out... seeing how we couldn't check in till 5 plus hours on check in day, and got no answer. at all.