Kimpton Hotel Enso by IHG

Great stay and front desk staff were welcoming and efficient. Rooms were clean and replenished nicely.

The room was clean and the staff were attentive. The location of the hotel was perfect. So why did I take a star off? Well, first of all the beds were not very comfortable. The beds were too soft and kinda sloped off the sides so you felt like you were going to roll off. The bathroom layout was ridiculous; there was a ton of empty unused space in the bathroom when more counter space would have been helpful. The counter around the sink was not enough for the toiletries of two adults. The door to the bathroom opened out and blocked the exit and was maybe the worst part of the whole room; this is something you might need to experience to understand how annoying it was. The room could have used more storage in general; there was plenty of empty room for extra furniture. There was no dresser with drawers to put your clothes, which is really helpful if you're staying more than a few days and need to organize. Lastly, I would have liked to have breakfast available, and also tea/coffee all day instead of just 6-10am. The tea and coffee were good though, so I will give them that. We also never got our free bottle of wine.

Ideal location on edge of Chinatown. We had sunny corner room.

We had a great stay at Hotel Enso. Though the parking is tricky due to the small garage, it was still really nice to have access to it, especially early before our official check in so we could safely park and see some places nearby. The staff were really nice and helpful, making sure we had everything we needed. The room was clean and comfortable and the air conditioning was consistent and quiet. The location was really convenient to shopping and dining as well. I would absolutely stay here again.