Mercure Bristol North The Grange Hotel

The staff were very helpful and gave us a room on the ground floor at our request. The room on the 4th floor was too hot. Breakfast was very good.

Lovely location. Very quiet and lovely grounds

We celebrated our Golden Wedding here so we could be near our close family in Bristol. At check-in we were given a Privilege Room which was very well equipped and comfortable. Breakfast every day was excellent - served as a buffet but fresh ingredients regularly supplied. We had a dinner for two and a family lunch both of which were excellent with freshly cooked ingredients and the ability to deal with special diets. The building itself is extremely spacious and capable of hosting large events. There were several events taking place during our stay - a Prom, a Wedding, a Birthday Party. The hotel staff were able to deal with the large gatherings and also take care of our requirements. This is the kind of hotel that had its heyday in the 1980s and though it has obviously been refurbished since there were signs of parts of the building needing ongoing maintenance. This is not surprising for a building on this scale and it not detract from our stay. But we like the kind of places that concentrate on comfort and service and all in all we were delighted with our Golden Wedding celebration. Thanks to all the staff.

Room was very clean and a good size. The staff were all friendly and helpful. Room service menu is varied especially for kids. The hotel has some character about it and is a picture postcard but internally it could do with some modernisation for example air conditioning in the rooms of which ours was pretty hot and humid even with window open. That said, the beds were so comfortable and the breakfast was amazing. All in all, a very good hotel and stay.