Hilton Garden Inn San Antonio Airport

Pet-Friendly, Great Staff

During my stay here I believe they were short staffed on cleaning attendants so thats the reason for my 3 star on service. Other than that everything else was very clean , bed was comfortable, and pool was refreshing! Gym has just the right amount of equipment to get a nice pump in and the lady in the front desk "Destiny" was very helpful throughout my stay and also supplied towels I needed a new set. I do recommend this spot especially the jacuzzi rooms 👌 good for couples.

The room was clean and the staff were helpful.

The room itself was clean and I liked the soaps and shampoos. But the eleveator broke and I had to walk up and down 4 flights of stairs, with all my bags. I told them my foot was sprained, they didn't seem to care, when I asked for a lower room. The hallways and front area didn't seeem to have air conditioning, and you had to pay to eat breakfast as well. It was free to park, but didnt seem like the outside was very well maintained, it had a ditch with trash filling up not far from the hotel. I know that's not their fault but it was a close eyesore, that should be fixed or cleaned up to make the hotel more inviting and attractive. Also it seems that the front desk staff should be more helpful and welcoming and willing to help guests more.