Residence Inn by Marriott Jacksonville Butler Boulevard

Very clean, staff very professional only thing we wanted better looking sheets and they gave us better sheets and everything else was good

Staff was very friendly and helpful

Key card reader not working for pool area or gym Limited parking and you are not guaranteed a spot even if you book here I wasnt notified of the card reader not working at the pool when I checked in. Oatmeal toppings were not labeled and neither were the beverages in the pitchers Friday bfast 6:30-9am Scrabble eggs, turkey sausage, spinach and cheese quiche, sausage sandwich bagel, Bagels, cereal, nonfat white and chocolate milk and 2% white milk, Med and decaf coffee, oat milk available, Boiled eggs were uncovered in the fridge, yogurt, NO FRUIT, condiments, NO WAFFLE MACHINE. Breakfast area was clean and organized just not labeled properly. No straws for coffee. Room had a weird odor like the carpet and the sofa needs to be shampooed and cleaned. No ice machine. Fridge started leaking water underneath the 2nd day I had the ice machine turned on. (Staff was notified) Loved the size of the luggage carriers and how they are easy to use. Small elevators. DISSATISFIED about the room being locked before 12 noon. I was unable to get back into my room at 1130am to get the rest of my things inside my room and was shocked if I had small children inside with me keeping them safe inside the hotel instead of inside my vehicle while loading my personal items I was unhappy about this incident and staff should take into consideration about this matter. Room odor, dirty bathroom tiles, cracked tile, open access to power box. Loved the size of the TV and the personalized greeting

This is a great home base for getting around Jacksonville, and visiting UNF. The suites are a great size with all the expected amenities. Breakfast was generous and staff were great.