MainStay Suites Greensboro

I usually stay at properties that are a little higher end, so I was surprised how much I enjoyed my week at Main Stay Suites. The room, bathroom and kitchenette were very clean and the room had lots of desk/counter space for working. Cool A/C. Coffee packs are supplied in the room but they also have good coffee downstairs every morning. The pillows were comfortable - especially for my sore shoulder. And every staff member at the registration desk and that I encountered in the hotel greeted me with a smile and a hello. I had a terrible experience at the Courtyard by Marriott across the street on a previous visit. It had more amenities but terrible staff and was not clean. Main Stay is much, much better!

Good

Pleasant stay. Front desk staff was very friendly and helpful.

Great staff. Comfortable but not properly cleaned room (e.g. crumbs on counter, hair in bathroom). Need better maintenance practices. Smoke detector was beeping when we arrived. Batteries needed to replaced. Why is this identfied by a guest visit and not routine maintenance? No breakfast even though advertised as having it on Expedia and sign on wall just off hotel lobby. Overall the hotel served my purpose but I would think twice before staying there again. The staff treated me well during my limited interactions with them.