Hilton Grand Vacations Club La Pacifica Los Cabos

The room was clean, plus, the views was amazing

Hilton was an ideal place for our vacation and we have only positive comments. The feeling of the place, staff, beautiful grounds and the beach, all was really special. Personally, I enjoyed the opportunity to walk a lot around this huge building and its grounds. Also our room was really quiet and we slept well on the great mattress and Hilton pillows.The view from our balcony was amazing.

Everything was fantastic aside from the constant berating by front desk staff about attending a timeshare seminar. It made me want to avoid going to or around the front desk.

We enjoyed our stay in Cabo, but unfortunately, we will not be returning. Everything felt overpriced to the point of greed. After a long day of travel, we arrived at the hotel only to be immediately inundated with sales pitches for time-share presentations. It felt uncomfortable and off-putting. To add to our disappointment, we were not informed about the Christmas dinner buffet that night because the staff was too busy pushing sales. Basic amenities were lacking; there was no coffee available outside of our room unless we wanted to pay exorbitant prices—$25 for just two lattes from Starbucks! Who can afford that? The hot tub was barely more than a kiddie pool, and although the hotel advertised laundry services, the prices were outrageously high. Additionally, towels were not always available at the pool, which was frustrating. Overall, this experience left us feeling undervalued as guests. The focus on sales overshadowed any enjoyment we could have had. We were also bombarded with multiple follow-up calls trying to get us to sit through a time-share presentation. It’s clear that our comfort and experience were not a priority. We won’t be coming back.