Pelangi Beach Resort & Spa, Langkawi

The resort was beautiful, beach and pools were good and plenty of comfortable sun-loungers and fresh towels. Breakfast was good with a vast array of cuisines to please the many cultures staying at the hotel. Location was perfect for a beach still into town. Rooms were spacious and well appointed. We had a sea view room with balcony. However, the downside was that you could hear what was going on in the rooms above and to the sides of ours. General noise (children crying, prayer time, moving around) we could cope with but we had two nights of being kept awake by inconsiderate neighbours above us who were banging doors and cupboards and arguing, so much so we rang reception at midnight to complain. Nothing was done unfortunately until we raised it with the duty manager again the following day and we moved rooms. It did taint our experience as we were hoping for a relaxing stay and it was the most expensive hotel of our trip. The staff were helpful however and as the buildings are wooden, you are going to get some noise but this was beyond acceptable. So I would say you are at the mercy of your neighbours to a certain extent.

A great hotel within short distance from the airport. Two excellent swimming pools and fantastic breakfast. We encountered two separate issues during our stay and it took a bit of back and forth of emailing and Expedia’s interference to resolve. Without those issues it would have been a truly wonderful experience.

Lovely hotel.

It was the best place in my life